RedDoorz at The Providence Tower

Prime location and value for money.

There should be options where guests can make arrangement with booking changes through actual management. I have to cut my stay short due to an emergency but since I settled the booking via a booking app, the management has to redirect everything to that channel.

Good location and there are many restaurants/shops nearby

It’s old and only one elevator ( slow ) , room not fully prepared like I have to bay for the kitle and no cups or spoon available

Location is Good many establishments nearby

Cockroaches

The location is excellent and is the main reason I stay in this place. The staff and the security guards are generally friendly.

For the first time since I have been using this place since almost one year now, they asked me for a security deposit. This is not a problem - however, they were not ready to give me a deposit receipt or acknowledgement - which I had to insist on as the usual hotel practice. Moreover, they wanted me to deposit my official ID, which is actually illegal, so I refused to do so. Lastly, I had to check-out early on Saturday to catch a flight, and they had to wake up someone so that I can get my deposit back. They should get their act together if they want to enhance being professional.

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There were a lot of cocroaches and other insects in the room. Aircondition was very old and noisy and there was no chance to sleep when IT was working. IT was the worst place I ever visited.

I like that it has a strategic location. It was very near to the venue of the conference I attended and it was also surrounded by food places and stores where I can buy my necessities. I was also easy to locate on Google maps.

There were minor inconveniences like the door sometimes was difficult to open with the key. There were no hangers in the closet and the rod where you're supposed to hang your clothes was too high for anyone to reach.

The place is clean. We ordered out food and delivery was great.

The check out part because with a kid and Senior, we were not told that we were cleared to leave. We had to follow up 2 times. The first time I asked, receptionist did not follow up, only when she was asked the 2nd time.

Close to most things and places for convenience and the room was spacious.

Could be better pest control and more accepting of credit cards for checking in and restaurant.

very accessible location in my office, groceries, fastfoods,malls and etc.

Location is good. A lot of food shops nearby.

Cockroach infested rooms. Unaccommodating staff. For 4 nights of stay they only change the towels once.

good location. near restaurants

It did not provide toiletries such as soap, toothbrush or toothpaste. There was also NO phone or any way of communication to the staff that I had to go to the lobby to make known my request.

Helpful staff as usual, room size very large with Kitchenette and fridge freezer. Incredibly good value.

This place ticked all the right boxes for me, right where I needed to be, with friendly supportive staff. Lovely, clean room. This place was full of Philippine charm making it stand out against the bland interchangeable international hotels. A true gem, and beyond 'good value for the money'.

No real complaints. A lot of the pleasure I get in going to different countries is experiencing the different ways they might do and prioritise things. Give me something quirky, charming and representative of the culture of the country I am visiting over anything bland, banal with it's everyday sameness.

Location is good

The room is oldThe toilet cover brokenNo soap or shampoo givenNo kettleHad to remind the receptionist about not getting water.No windows in the room or even the corridor

No comment. No good for traveler.

No shower soap, tootbrush, golgate and shampooNo throw away slipper.

The place is easily accesible

The exhaust fan is so loud as if there was helicopter inside. The room is so smelly (cigar smoke) and very dusty

location of the hotel is Ok. Staff is good.

Pictures do not accurately reflect the condition of the rooms. I did not get the room I booked. on entering the room - the phone wasn’t working, the fridge was switched off and knowing how to turn it back on took a while. the bathroom looked a bit dirty and dull with just one light. the sink is the bathroom is not easy to operate as the mirror cabinet is way to big. Just a simple audit would help the hotel but looks like it’s not being done. gym was closed despite that the pandemic restrictions have been lifted and it’s not mentioned before the booking.

Location

Noise from the train

Location

train noise

Location perfect near everything with public transport

Location convenience